Frequently asked questions

Answers about our services, pricing, process and timelines, grouped by topic. Each answer links to the page it comes from.

Digital Marketing Services

How much do your digital marketing packages cost?

Our Starter package is $170 per month, Growth is $320 per month and Lead Engine is $510 per month. Ad spend is billed separately at actual cost.

Which social platforms do you manage?

We work across the leading platforms, including Instagram, Facebook and LinkedIn. Packages cover one to three platforms depending on the plan.

Do I have to sign a long contract?

Marketing packages are billed monthly. We recommend at least three months so the content calendar and local SEO have time to show results.

How do you report results?

You get a performance report every month (every two weeks on Lead Engine) that shows reach, engagement and enquiries, plus what we will change next.

Website & E-commerce Development

Which payment gateways can you integrate?

We integrate the payment gateway that suits your market and bank; tell us your preferred provider and we will confirm.

Can customers book appointments online?

Yes. A booking or appointment website is $850, suited to clinics, salons and consultants.

How many products can my store have?

The standard e-commerce website covers up to 50 products. Advanced e-commerce for 50 to 200 products with integrations is starting from $1,700.

Are hosting and domain included?

Hosting and domains are billed separately at actual cost. Our website care plan covers updates, security and support.

Brand Launch & Corporate Event Management

What does a brand launch event include?

Planning built around your brand, audience and message: concept, venue, vendors, branding, guest management and launch promotion.

How are large events priced?

Large events are priced at 12% of the total event budget, with a minimum of 12%.

Are vendor costs included?

No. Venue, catering, production and other vendor costs are billed separately at actual cost.

Can you design the event branding too?

Yes. Our design team can produce invitations, signage, backdrops and social graphics for the event.

Logo & Brand Identity Design

How long does a logo take?

Timelines depend on the package and how quickly feedback comes back; we agree dates in the proposal before starting.

What is in the full brand identity kit?

A complete visual identity: logo system, colours, typography, core brand assets and guidelines you can hand to any printer, designer or agency.

Do I own the logo?

Yes. Once the project is paid, you own the final logo and brand files.

Can you refresh an existing logo?

Yes. Tell us what you want to keep and we will propose a refresh rather than a full redesign.

Social Media Marketing

What is included in the monthly social media plan?

The entry plan includes 8 posts and 4 stories a month. The larger plan adds more posts, 8 stories and 2 reels. We plan, design, write and post everything for your approval.

Do you run paid ads as well?

Yes. Ads setup is $115 one-time and ongoing ads management is starting from $90 per month, or 12% of ad spend. Ad spend itself is paid directly to the platform.

Do I approve posts before they go live?

Yes. You see the content calendar and designs before anything is published.

Can you post in more than one language?

Tell us the languages your customers use and we will confirm what we can produce for your plan.

Flutter App Development for iOS & Android

Why Flutter instead of two native apps?

One Flutter codebase works on iOS and Android, so you pay for one build and get updates on both platforms at the same time.

How much does a Flutter app cost?

A Flutter app MVP is starting from $2,850. The final quote depends on features and integrations.

How long does an app take?

The TEF Kuwait Walkathon app took 4 months. We agree the scope and timeline in the proposal.

Do you publish the app to the stores?

Yes. We prepare the store listings and handle submission to the App Store and Google Play.

Party & Surprise Celebration Planning

Can you plan a surprise without the guest of honour finding out?

Yes. We coordinate directly with you and the vendors so the plan stays a surprise.

What does intimate event management include?

Planning and coordination for gatherings of up to 50 guests, done with a personal touch.

Can you just run the day?

Yes. Day-of coordination is $225.

Are décor and catering included in the price?

No. Vendor costs such as décor and catering are billed separately at actual cost.

Art & Illustration

How is illustration priced?

Illustration is quoted per project, based on the number of pieces, the level of detail and how the artwork will be used.

Can illustrations match my existing brand?

Yes. We work from your brand colours and style so new artwork fits what you already have.

What file formats do I get?

Vector files where the style allows, plus high-resolution files for print and web.

Can I use the artwork on products I sell?

Usage rights are agreed in the proposal. Tell us where the artwork will appear so we can quote correctly.

Social Media Optimisation

What is the difference between social media marketing and optimisation?

Marketing is the ongoing posting and promotion. Optimisation is the groundwork that makes it convert: strategy, complete profiles, clear calls to action and channels such as WhatsApp ready to take enquiries.

What do I get in the 90-day plan?

An audience and competitor review and a channel and content plan for the next three months, built around your goals.

Can you set up WhatsApp marketing?

Yes. WhatsApp marketing setup is $90 one-time and gets your business ready to market and take enquiries on WhatsApp.

Do you write email campaigns too?

Yes. Four designed and written email campaigns a month cost $115 per month.

Graphic Design Services

How much does a logo cost?

A basic logo with 2 concepts and 2 revisions is $90. A professional logo with brand colours and fonts is $205, and a full brand identity kit is $400.

What files do I receive?

Print-ready and web-ready files for every design, including vector logo files you can hand to any printer or agency.

How many revisions are included?

The basic logo includes 2 revisions. For other work, revision rounds are agreed in the proposal before we start.

Can you design for print and packaging?

Yes. We design flyers, posters, menus, labels and packaging, print-ready. Print production is billed separately at actual cost.

Print Design: Flyers, Posters & Packaging

Do you handle printing?

We prepare print-ready files and can coordinate with a printer. Print production is billed separately at actual cost.

How much does a flyer or menu design cost?

Flyer, poster or menu design is starting from $35, depending on size and content.

Can you design packaging for a new product?

Yes. Product label or packaging design is starting from $135.

What is in the stationery set?

A business card, a letterhead and a WhatsApp catalogue designed to look consistent, for $80.

Local SEO & Google Business Profile

What is a Google Business Profile?

It is the free listing that shows your business on Google Maps and in local search results, with your address, hours, photos and reviews.

How long does local SEO take to work?

Profile fixes can show quickly, but local rankings usually build over a few months of consistent updates, reviews and listings work.

Do you need access to my Google account?

We ask you to add us as a manager on your Business Profile, so you always stay the owner.

How much does local SEO cost?

One-time setup is $135 one-time and ongoing local SEO is $135 per month.

Event Management

How much does event management cost?

Intimate events for up to 50 guests are $285, corporate events for up to 150 guests are $680 and brand launches are $1,135. Large events are 12% of the total event budget. Vendor costs are billed at actual cost.

Do you only coordinate on the day?

We can. Day-of coordination is $225 if you have already planned the event.

Can you promote the event online?

Yes. We combine event management with social media promotion and coverage before, during and after the event.

How early should I contact you?

As early as possible, especially for venues and large events. Book a free call and we will tell you what is realistic for your date.

Custom Software & API Development

What kind of custom software do you build?

Web applications, client and student portals, internal tools, APIs and integrations between the systems you already use.

How is custom software priced?

Custom web applications and portals are starting from $4,550. We send a fixed proposal after a discovery session.

Who owns the code?

Ownership and licensing are set out in the proposal; for bespoke builds the client normally owns the delivered code.

Do you provide support after launch?

Yes. Ongoing support and updates can be arranged after launch.

Sports Events & Community Drives

Can you build an app for our event?

Yes. We built a Flutter app with step tracking and live leaderboards for the TEF Kuwait Walkathon, a 30-day walking challenge.

How are sports events priced?

They are quoted per event based on size, duration and what you need us to manage. Large events are priced at 12% of the total event budget.

Do you handle registrations?

Yes, through a simple online registration or, for larger events, a dedicated app.

Can you promote the event?

Yes. We run social media promotion and coverage before, during and after the event.

Website Hosting, Care & Updates

What does the care plan cost?

Website care is $35 per month. It is also available as a yearly plan.

Can you look after a website you did not build?

Usually yes. We review the site first and tell you if anything needs fixing before we take it on.

Is hosting included?

Hosting is billed separately at actual cost. We can set up and manage hosting for you.

How quickly do you respond to problems?

Urgent issues are handled first; response times are set out in the care plan.

Event Promotion & Coverage

Can you promote an event you are not managing?

Yes. Promotion and coverage can be booked on its own.

Do you provide photography and video?

Yes. Coverage can include photography and short-form video for social media.

How far ahead should promotion start?

Ideally a few weeks before the event, longer for ticketed or large events.

Can you run paid ads for the event?

Yes. Ads setup and management are available; ad spend is billed at actual cost.

Social Media & Marketing Graphics

Do you provide editable templates?

Yes, we can deliver templates your team can update. Tell us which tool you use.

How many designs are in a set?

The standard set is 10 social media creatives. Larger sets are quoted on request.

Can you design a pitch deck?

Yes. A presentation deck of up to 15 slides is $135.

Do you write the copy as well?

We can write short headlines and captions for the designs; longer copy is quoted separately.

Campaign Analytics & Reach Reports

Which numbers do you report on?

Reach, engagement, followers, clicks, enquiries and, for paid campaigns, spend and cost per result.

Can you report on campaigns run by another agency?

Yes, as long as we have read access to the accounts.

Is reporting included in your marketing packages?

Yes. Every marketing package includes a performance report; it is also available on its own.

What happens on the strategy call?

We walk through the report with you and agree the changes for the next month.

Website & App Development

How much does a website cost?

A one-page landing page is $170, a 5–7 page business website is $400 and an e-commerce website with up to 50 products is $1,080. Larger builds are quoted after we understand your requirements.

How long does a website take?

Our recent projects took from 6 weeks for a redesign to 3 months for an e-commerce store and 5 months for a larger web platform. You get a timeline in the proposal.

Which technologies do you use?

WordPress, Laravel and PHP for websites, Flutter and Dart for mobile apps, and custom code where a project needs it.

Can I update the website myself?

Yes. Our professional websites include a CMS so you can edit content yourself.

Product Photography

How much does product photography cost?

A shoot of 10 products with 2 angles each is $135, 25 products is $285 and a lifestyle shoot of 10 images is $170.

Can you shoot at our premises?

Yes. An on-location half-day shoot is $205 and a full day with basic editing is $340.

Do you shoot video?

Yes. A 30 to 45 second product video or reel is starting from $135.

Are the photos edited?

Yes. Images are edited and delivered ready for your website, marketplace listings and social media. Additional edited images are starting from $6 each.

DevOps & Cloud Services

Which cloud providers do you work with?

AWS, Google Cloud, DigitalOcean and Hetzner. We recommend the one that fits your budget and stack.

How much does a CI/CD pipeline cost?

CI/CD pipeline setup is $340, covering build, test and deploy stages for staging and production.

Can you move my website off shared hosting?

Yes. Migration to the cloud is starting from $455, with a dry run, data transfer and a rollback plan.

Do you offer ongoing DevOps support?

Yes. The managed DevOps retainer is $340 per month and includes patching, monitoring, incident response and up to 8 hours of changes a month.

Pricing

Are your prices fixed?

Prices for individual services and packages are fixed as listed. Website, app and event prices are starting prices; the final quote depends on scope, features, content and integrations.

What is not included in the price?

Ad spend, third-party tools, hosting, domains, print production and event vendor costs are billed separately at actual cost.

Which currency do you bill in?

This site lists prices in USD.

Can I combine services?

Yes. Launch packages combine brand, website, photography and marketing in one plan, or we can quote any combination after a free call.

How do I get a quote?

Click Get a Quote on any price, send an enquiry or book a free call. We reply within 24 hours.

How we work

What happens on the free consultation?

We learn about your business, audience, competitors and budget. You leave the call with clear next steps, whether or not you hire us.

Will I see designs before you build?

Yes. After the proposal is approved we share brand, content and UI designs for your approval before anything is built.

How will I know how the project is going?

You get weekly updates during the build and a single point of contact throughout.

What happens after launch?

We track reach and conversions and keep improving, with monthly reports.

Contact

How quickly do you reply to enquiries?

We reply to every enquiry within 24 hours. You can also book a free 30-minute call directly from the Book a free call button.

Do you work with small businesses and startups?

Yes. Tresundios was set up for SMEs: restaurants, cafés, salons, startups, e-commerce brands, education consultancies and healthcare companies. We design for SME budgets and timelines from day one.

Let’s talk

Ready to grow your business?

A free 30-minute call to understand your business and goals. We reply to every enquiry within 24 hours.